Porthale Services Ltd - Returns Form - Order Details

Products that are found to be faulty after 7 days following delivery will be repaired under warranty by the Manufacturer. Please call the relevant manufacturer to report the problem and arrange repair. For products found to be faulty within 7 days of delivery please complete the form below:

Please read our Returns Policy.

Order Details:
Order Date:
Order Number:
Description and Part No.:
Serial Number: NB. If the product is not faulty do not open the box simply to obtain the serial number.
Fault Details:
Please state the reason for returning the goods:
Full fault description: (if applicable)
Has the manufacturers packaging been opened or have any of the seals been broken?	Yes No
Is the packaging damaged or been written on in any way?	Yes No
All products are inspected on receipt and refunds will not be given if the condition is not as described. All faults are verified by our technicians.
If you answered Yes to either of the above 2 questions, please state the condition of the goods.
Do your require a replacement?	Yes No
Your Details:
Full Name:
Company Name:
E-Mail Address:
Contact Telephone Number:
Address:

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Returns Form

Order Details:

Fault Details:

Your Details:

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